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New Patient Information

Welcome to Riverfront Dentistry! It’s our passion to help families of our community enjoy great health and attractive smiles with quality dental care — and we love seeing new faces at our office! We look forward to seeing you at our dental practice soon.

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VIP New Patient Experience

We pride ourselves in offering a VIP patient experience that sets us apart from other dental offices. From the moment you walk in the door, our modern, inviting space encourages you to unwind and make yourself at home. Our caring team is passionate about welcoming you into our practice family and building lasting, meaningful relationships with you.

While in our reception area, you can enjoy complimentary beverages and snacks and use our WiFi. If you have children with you, they can check out our special kids area, complete with fun toys and games. The amenities don’t stop at our front office! We offer a selection of comforts to make our treatment rooms feel cozy, rather than clinical. Snuggle up with blankets and pillows, put on something to watch on Hulu or Netflix, relax with candles and aromatherapy, or tune out with our music headphones. When your appointment is over, we’ll offer you a refreshing, warm, scented towel.

In addition to these amenities, our office has state-of-the-art digital technology that allows us to take the patient experience to new heights. We can create a virtual model of your treatment plan’s results with our smile preview software. We also have an intraoral camera that lets us show you images and video of your mouth for a better view of your dental health and a better understanding of our treatment recommendations.

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New Patient Forms

Getting ready for your first visit at Riverfront Dentistry? You can save time by filling out our new patient forms at home. Download and print them right here!

New Patient FAQ

What should I expect at my first visit?

During your first visit, we’ll perform a comprehensive exam and go over your patient history as well as your dental care needs in order to come up with an effective treatment plan. Many times, we will also perform a teeth cleaning at this appointment. This first appointment is a great time for us to get to know you so we can provide more personalized care, and for you to get to know us and become familiar with our office.

What do I need to bring to my first visit?

If you have completed our new patient forms ahead of time, please bring those with you. If you are planning on paying with dental insurance, we ask that you bring your current insurance card or information for us to put into our records.

Do you take my dental insurance?

We accept most insurance, so there is a good chance we do! You can visit our financial page, to see a list of our accepted providers.

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How much will my dental treatment cost?

Until we see you at our office and are able to take a look at your teeth and gums in person, we’re unfortunately unable to give you cost estimates. That being said, we are more than happy to give you cost estimates once we’ve created a treatment plan so you won’t run into any surprises.

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Dear Patient,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and we are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

As you may have noticed during your visits to our office, infection control has always been a top priority. Our infection control processes are designed so that when you receive care, it’s both safe and comfortable. We would like to take a moment to tell you about the infection control procedures we employ to keep patients and staff safe.

Our office follows the infection control recommendations put forth by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We monitor all updates to stay abreast of new rulings or guidelines that are issued. This ensures our infection control procedures are current and adhere to each agencies’ recommendations. Due to these updated guidelines you will see our staff wearing extra protective equipment including gowns and gloves. The ADA has advised all offices to use dental code D1999 to report the excess cost of PPE. Our office will submit code D1999 and charge a flat $10 to cover the excess cost. If your insurance does not reimburse this added cost of PPE, the $10 charge will be applied to your account.

We have made some changes around the office to help protect our patients and staff. These changes include:

  • A new Patient Screening Form to ask questions regarding COVID-19. This will be done over the phone and when you arrive in the office.
  • We ask you to kindly call us from your car when you arrive to see if your room is ready. Please do not enter the office unless our staff confirms this with you. We are limiting the number of patients in the office and must clean rooms thoroughly before another patient may enter.
  • Hand sanitizer will be available when you enter and you will be asked to sanitize your hands. You will also find bottles available throughout the office. Please use these often to maintain clean hands.
  • Your temperature will be taken when you first arrive at the office.
  • If you are over the age of 10, you will be required to pre-rinse with 1% hydrogen peroxide
  • You may see that our waiting room will no longer offer magazines, children’s toys, and other items that are difficult or impossible to disinfect.
  • Appointments will be managed to allow for social distancing between patients. This may mean different time options for scheduling your appointment.
  • We will do our best to reduce waiting times for you, as well as to reduce the number of patients in the reception area.

These steps are being taken to keep you safe in our office. We look forward to seeing you again and are happy to answer any questions you may have. To make an appointment, please call our office at (757)484-4197 or visit our contact page.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.